xref: /frameworks/base/packages/Shell/src/com/android/shell/BugreportProgressService.java

/*
 * Copyright (C) 2015 The Android Open Source Project
 *
 * Licensed under the Apache License, Version 2.0 (the "License");
 * you may not use this file except in compliance with the License.
 * You may obtain a copy of the License at
 *
 *      http://www.apache.org/licenses/LICENSE-2.0
 *
 * Unless required by applicable law or agreed to in writing, software
 * distributed under the License is distributed on an "AS IS" BASIS,
 * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
 * See the License for the specific language governing permissions and
 * limitations under the License.
 */

package com.android.shell;

import static android.os.Process.THREAD_PRIORITY_BACKGROUND;

import static com.android.shell.BugreportPrefs.STATE_HIDE;
import static com.android.shell.BugreportPrefs.STATE_UNKNOWN;
import static com.android.shell.BugreportPrefs.getWarningState;

import java.io.BufferedOutputStream;
import java.io.ByteArrayInputStream;
import java.io.File;
import java.io.FileDescriptor;
import java.io.FileInputStream;
import java.io.FileOutputStream;
import java.io.IOException;
import java.io.InputStream;
import java.io.PrintWriter;
import java.nio.charset.StandardCharsets;
import java.text.NumberFormat;
import java.util.ArrayList;
import java.util.Enumeration;
import java.util.List;
import java.util.zip.ZipEntry;
import java.util.zip.ZipFile;
import java.util.zip.ZipOutputStream;

import libcore.io.Streams;

import com.android.internal.annotations.VisibleForTesting;
import com.android.internal.app.ChooserActivity;
import com.android.internal.logging.MetricsLogger;
import com.android.internal.logging.nano.MetricsProto.MetricsEvent;
import com.android.internal.util.FastPrintWriter;

import com.google.android.collect.Lists;

import android.accounts.Account;
import android.accounts.AccountManager;
import android.annotation.MainThread;
import android.annotation.SuppressLint;
import android.app.AlertDialog;
import android.app.Notification;
import android.app.Notification.Action;
import android.app.NotificationChannel;
import android.app.NotificationManager;
import android.app.PendingIntent;
import android.app.Service;
import android.content.ClipData;
import android.content.Context;
import android.content.DialogInterface;
import android.content.Intent;
import android.content.pm.PackageManager;
import android.content.res.Configuration;
import android.graphics.Bitmap;
import android.net.Uri;
import android.os.AsyncTask;
import android.os.Bundle;
import android.os.Handler;
import android.os.HandlerThread;
import android.os.IBinder;
import android.os.IBinder.DeathRecipient;
import android.os.IDumpstate;
import android.os.IDumpstateListener;
import android.os.IDumpstateToken;
import android.os.Looper;
import android.os.Message;
import android.os.Parcel;
import android.os.Parcelable;
import android.os.RemoteException;
import android.os.ServiceManager;
import android.os.SystemProperties;
import android.os.UserHandle;
import android.os.UserManager;
import android.os.Vibrator;
import android.support.v4.content.FileProvider;
import android.text.TextUtils;
import android.text.format.DateUtils;
import android.util.Log;
import android.util.Pair;
import android.util.Patterns;
import android.util.SparseArray;
import android.view.IWindowManager;
import android.view.View;
import android.view.WindowManager;
import android.view.View.OnFocusChangeListener;
import android.widget.Button;
import android.widget.EditText;
import android.widget.Toast;

/**
 * Service used to keep progress of bugreport processes ({@code dumpstate}).
 * <p>
 * The workflow is:
 * <ol>
 * <li>When {@code dumpstate} starts, it sends a {@code BUGREPORT_STARTED} with a sequential id,
 * its pid, and the estimated total effort.
 * <li>{@link BugreportReceiver} receives the intent and delegates it to this service.
 * <li>Upon start, this service:
 * <ol>
 * <li>Issues a system notification so user can watch the progresss (which is 0% initially).
 * <li>Polls the {@link SystemProperties} for updates on the {@code dumpstate} progress.
 * <li>If the progress changed, it updates the system notification.
 * </ol>
 * <li>As {@code dumpstate} progresses, it updates the system property.
 * <li>When {@code dumpstate} finishes, it sends a {@code BUGREPORT_FINISHED} intent.
 * <li>{@link BugreportReceiver} receives the intent and delegates it to this service, which in
 * turn:
 * <ol>
 * <li>Updates the system notification so user can share the bugreport.
 * <li>Stops monitoring that {@code dumpstate} process.
 * <li>Stops itself if it doesn't have any process left to monitor.
 * </ol>
 * </ol>
 *
 * TODO: There are multiple threads involved.  Add synchronization accordingly.
 */
public class BugreportProgressService extends Service {
    private static final String TAG = "BugreportProgressService";
    private static final boolean DEBUG = false;

    private static final String AUTHORITY = "com.android.shell";

    // External intents sent by dumpstate.
    static final String INTENT_BUGREPORT_STARTED =
            "com.android.internal.intent.action.BUGREPORT_STARTED";
    static final String INTENT_BUGREPORT_FINISHED =
            "com.android.internal.intent.action.BUGREPORT_FINISHED";
    static final String INTENT_REMOTE_BUGREPORT_FINISHED =
            "com.android.internal.intent.action.REMOTE_BUGREPORT_FINISHED";

    // Internal intents used on notification actions.
    static final String INTENT_BUGREPORT_CANCEL = "android.intent.action.BUGREPORT_CANCEL";
    static final String INTENT_BUGREPORT_SHARE = "android.intent.action.BUGREPORT_SHARE";
    static final String INTENT_BUGREPORT_INFO_LAUNCH =
            "android.intent.action.BUGREPORT_INFO_LAUNCH";
    static final String INTENT_BUGREPORT_SCREENSHOT =
            "android.intent.action.BUGREPORT_SCREENSHOT";

    static final String EXTRA_BUGREPORT = "android.intent.extra.BUGREPORT";
    static final String EXTRA_SCREENSHOT = "android.intent.extra.SCREENSHOT";
    static final String EXTRA_ID = "android.intent.extra.ID";
    static final String EXTRA_PID = "android.intent.extra.PID";
    static final String EXTRA_MAX = "android.intent.extra.MAX";
    static final String EXTRA_NAME = "android.intent.extra.NAME";
    static final String EXTRA_TITLE = "android.intent.extra.TITLE";
    static final String EXTRA_DESCRIPTION = "android.intent.extra.DESCRIPTION";
    static final String EXTRA_ORIGINAL_INTENT = "android.intent.extra.ORIGINAL_INTENT";
    static final String EXTRA_INFO = "android.intent.extra.INFO";

    private static final int MSG_SERVICE_COMMAND = 1;
    private static final int MSG_DELAYED_SCREENSHOT = 2;
    private static final int MSG_SCREENSHOT_REQUEST = 3;
    private static final int MSG_SCREENSHOT_RESPONSE = 4;

    // Passed to Message.obtain() when msg.arg2 is not used.
    private static final int UNUSED_ARG2 = -2;

    // Maximum progress displayed (like 99.00%).
    private static final int CAPPED_PROGRESS = 9900;
    private static final int CAPPED_MAX = 10000;

    /** Show the progress log every this percent. */
    private static final int LOG_PROGRESS_STEP = 10;

    /**
     * Delay before a screenshot is taken.
     * <p>
     * Should be at least 3 seconds, otherwise its toast might show up in the screenshot.
     */
    static final int SCREENSHOT_DELAY_SECONDS = 3;

    // TODO: will be gone once fully migrated to Binder
    /** System properties used to communicate with dumpstate progress. */
    private static final String DUMPSTATE_PREFIX = "dumpstate.";
    private static final String NAME_SUFFIX = ".name";

    /** System property (and value) used to stop dumpstate. */
    // TODO: should call ActiveManager API instead
    private static final String CTL_STOP = "ctl.stop";
    private static final String BUGREPORT_SERVICE = "bugreport";

    /**
     * Directory on Shell's data storage where screenshots will be stored.
     * <p>
     * Must be a path supported by its FileProvider.
     */
    private static final String SCREENSHOT_DIR = "bugreports";

    private static final String NOTIFICATION_CHANNEL_ID = "bugreports";

    private final Object mLock = new Object();

    /** Managed dumpstate processes (keyed by id) */
    private final SparseArray<DumpstateListener> mProcesses = new SparseArray<>();

    private Context mContext;

    private Handler mMainThreadHandler;
    private ServiceHandler mServiceHandler;
    private ScreenshotHandler mScreenshotHandler;

    private final BugreportInfoDialog mInfoDialog = new BugreportInfoDialog();

    private File mScreenshotsDir;

    /**
     * id of the notification used to set service on foreground.
     */
    private int mForegroundId = -1;

    /**
     * Flag indicating whether a screenshot is being taken.
     * <p>
     * This is the only state that is shared between the 2 handlers and hence must have synchronized
     * access.
     */
    private boolean mTakingScreenshot;

    private static final Bundle sNotificationBundle = new Bundle();

    private boolean mIsWatch;

    private int mLastProgressPercent;

    @Override
    public void onCreate() {
        mContext = getApplicationContext();
        mMainThreadHandler = new Handler(Looper.getMainLooper());
        mServiceHandler = new ServiceHandler("BugreportProgressServiceMainThread");
        mScreenshotHandler = new ScreenshotHandler("BugreportProgressServiceScreenshotThread");

        mScreenshotsDir = new File(getFilesDir(), SCREENSHOT_DIR);
        if (!mScreenshotsDir.exists()) {
            Log.i(TAG, "Creating directory " + mScreenshotsDir + " to store temporary screenshots");
            if (!mScreenshotsDir.mkdir()) {
                Log.w(TAG, "Could not create directory " + mScreenshotsDir);
            }
        }
        final Configuration conf = mContext.getResources().getConfiguration();
        mIsWatch = (conf.uiMode & Configuration.UI_MODE_TYPE_MASK) ==
                Configuration.UI_MODE_TYPE_WATCH;
        NotificationManager nm = NotificationManager.from(mContext);
        nm.createNotificationChannel(
                new NotificationChannel(NOTIFICATION_CHANNEL_ID,
                        mContext.getString(R.string.bugreport_notification_channel),
                        isTv(this) ? NotificationManager.IMPORTANCE_DEFAULT
                                : NotificationManager.IMPORTANCE_LOW));
    }

    @Override
    public int onStartCommand(Intent intent, int flags, int startId) {
        Log.v(TAG, "onStartCommand(): " + dumpIntent(intent));
        if (intent != null) {
            // Handle it in a separate thread.
            final Message msg = mServiceHandler.obtainMessage();
            msg.what = MSG_SERVICE_COMMAND;
            msg.obj = intent;
            mServiceHandler.sendMessage(msg);
        }

        // If service is killed it cannot be recreated because it would not know which
        // dumpstate IDs it would have to watch.
        return START_NOT_STICKY;
    }

    @Override
    public IBinder onBind(Intent intent) {
        return null;
    }

    @Override
    public void onDestroy() {
        mServiceHandler.getLooper().quit();
        mScreenshotHandler.getLooper().quit();
        super.onDestroy();
    }

    @Override
    protected void dump(FileDescriptor fd, PrintWriter writer, String[] args) {
        final int size = mProcesses.size();
        if (size == 0) {
            writer.println("No monitored processes");
            return;
        }
        writer.print("Foreground id: "); writer.println(mForegroundId);
        writer.println("\n");
        writer.println("Monitored dumpstate processes");
        writer.println("-----------------------------");
        for (int i = 0; i < size; i++) {
            writer.print("#"); writer.println(i + 1);
            writer.println(mProcesses.valueAt(i).info);
        }
    }

    /**
     * Main thread used to handle all requests but taking screenshots.
     */
    private final class ServiceHandler extends Handler {
        public ServiceHandler(String name) {
            super(newLooper(name));
        }

        @Override
        public void handleMessage(Message msg) {
            if (msg.what == MSG_DELAYED_SCREENSHOT) {
                takeScreenshot(msg.arg1, msg.arg2);
                return;
            }

            if (msg.what == MSG_SCREENSHOT_RESPONSE) {
                handleScreenshotResponse(msg);
                return;
            }

            if (msg.what != MSG_SERVICE_COMMAND) {
                // Sanity check.
                Log.e(TAG, "Invalid message type: " + msg.what);
                return;
            }

            // At this point it's handling onStartCommand(), with the intent passed as an Extra.
            if (!(msg.obj instanceof Intent)) {
                // Sanity check.
                Log.wtf(TAG, "handleMessage(): invalid msg.obj type: " + msg.obj);
                return;
            }
            final Parcelable parcel = ((Intent) msg.obj).getParcelableExtra(EXTRA_ORIGINAL_INTENT);
            Log.v(TAG, "handleMessage(): " + dumpIntent((Intent) parcel));
            final Intent intent;
            if (parcel instanceof Intent) {
                // The real intent was passed to BugreportReceiver, which delegated to the service.
                intent = (Intent) parcel;
            } else {
                intent = (Intent) msg.obj;
            }
            final String action = intent.getAction();
            final int pid = intent.getIntExtra(EXTRA_PID, 0);
            final int id = intent.getIntExtra(EXTRA_ID, 0);
            final int max = intent.getIntExtra(EXTRA_MAX, -1);
            final String name = intent.getStringExtra(EXTRA_NAME);

            if (DEBUG)
                Log.v(TAG, "action: " + action + ", name: " + name + ", id: " + id + ", pid: "
                        + pid + ", max: " + max);
            switch (action) {
                case INTENT_BUGREPORT_STARTED:
                    if (!startProgress(name, id, pid, max)) {
                        stopSelfWhenDone();
                        return;
                    }
                    break;
                case INTENT_BUGREPORT_FINISHED:
                    if (id == 0) {
                        // Shouldn't happen, unless BUGREPORT_FINISHED is received from a legacy,
                        // out-of-sync dumpstate process.
                        Log.w(TAG, "Missing " + EXTRA_ID + " on intent " + intent);
                    }
                    onBugreportFinished(id, intent);
                    break;
                case INTENT_BUGREPORT_INFO_LAUNCH:
                    launchBugreportInfoDialog(id);
                    break;
                case INTENT_BUGREPORT_SCREENSHOT:
                    takeScreenshot(id);
                    break;
                case INTENT_BUGREPORT_SHARE:
                    shareBugreport(id, (BugreportInfo) intent.getParcelableExtra(EXTRA_INFO));
                    break;
                case INTENT_BUGREPORT_CANCEL:
                    cancel(id);
                    break;
                default:
                    Log.w(TAG, "Unsupported intent: " + action);
            }
            return;

        }
    }

    /**
     * Separate thread used only to take screenshots so it doesn't block the main thread.
     */
    private final class ScreenshotHandler extends Handler {
        public ScreenshotHandler(String name) {
            super(newLooper(name));
        }

        @Override
        public void handleMessage(Message msg) {
            if (msg.what != MSG_SCREENSHOT_REQUEST) {
                Log.e(TAG, "Invalid message type: " + msg.what);
                return;
            }
            handleScreenshotRequest(msg);
        }
    }

    private BugreportInfo getInfo(int id) {
        final DumpstateListener listener = mProcesses.get(id);
        if (listener == null) {
            Log.w(TAG, "Not monitoring process with ID " + id);
            return null;
        }
        return listener.info;
    }

    /**
     * Creates the {@link BugreportInfo} for a process and issue a system notification to
     * indicate its progress.
     *
     * @return whether it succeeded or not.
     */
    private boolean startProgress(String name, int id, int pid, int max) {
        if (name == null) {
            Log.w(TAG, "Missing " + EXTRA_NAME + " on start intent");
        }
        if (id == -1) {
            Log.e(TAG, "Missing " + EXTRA_ID + " on start intent");
            return false;
        }
        if (pid == -1) {
            Log.e(TAG, "Missing " + EXTRA_PID + " on start intent");
            return false;
        }
        if (max <= 0) {
            Log.e(TAG, "Invalid value for extra " + EXTRA_MAX + ": " + max);
            return false;
        }

        final BugreportInfo info = new BugreportInfo(mContext, id, pid, name, max);
        if (mProcesses.indexOfKey(id) >= 0) {
            // BUGREPORT_STARTED intent was already received; ignore it.
            Log.w(TAG, "ID " + id + " already watched");
            return true;
        }
        final DumpstateListener listener = new DumpstateListener(info);
        mProcesses.put(info.id, listener);
        if (listener.connect()) {
            updateProgress(info);
            return true;
        } else {
            Log.w(TAG, "not updating progress because it could not connect to dumpstate");
            return false;
        }
    }

    /**
     * Updates the system notification for a given bugreport.
     */
    private void updateProgress(BugreportInfo info) {
        if (info.max <= 0 || info.progress < 0) {
            Log.e(TAG, "Invalid progress values for " + info);
            return;
        }

        if (info.finished) {
            Log.w(TAG, "Not sending progress notification because bugreport has finished already ("
                    + info + ")");
            return;
        }

        final NumberFormat nf = NumberFormat.getPercentInstance();
        nf.setMinimumFractionDigits(2);
        nf.setMaximumFractionDigits(2);
        final String percentageText = nf.format((double) info.progress / info.max);

        String title = mContext.getString(R.string.bugreport_in_progress_title, info.id);

        // TODO: Remove this workaround when notification progress is implemented on Wear.
        if (mIsWatch) {
            nf.setMinimumFractionDigits(0);
            nf.setMaximumFractionDigits(0);
            final String watchPercentageText = nf.format((double) info.progress / info.max);
            title = title + "\n" + watchPercentageText;
        }

        final String name =
                info.name != null ? info.name : mContext.getString(R.string.bugreport_unnamed);

        final Notification.Builder builder = newBaseNotification(mContext)
                .setContentTitle(title)
                .setTicker(title)
                .setContentText(name)
                .setProgress(info.max, info.progress, false)
                .setOngoing(true);

        // Wear bugreport doesn't need the bug info dialog, screenshot and cancel action.
        if (!mIsWatch) {
            final Action cancelAction = new Action.Builder(null, mContext.getString(
                    com.android.internal.R.string.cancel), newCancelIntent(mContext, info)).build();
            final Intent infoIntent = new Intent(mContext, BugreportProgressService.class);
            infoIntent.setAction(INTENT_BUGREPORT_INFO_LAUNCH);
            infoIntent.putExtra(EXTRA_ID, info.id);
            final PendingIntent infoPendingIntent =
                    PendingIntent.getService(mContext, info.id, infoIntent,
                    PendingIntent.FLAG_UPDATE_CURRENT);
            final Action infoAction = new Action.Builder(null,
                    mContext.getString(R.string.bugreport_info_action),
                    infoPendingIntent).build();
            final Intent screenshotIntent = new Intent(mContext, BugreportProgressService.class);
            screenshotIntent.setAction(INTENT_BUGREPORT_SCREENSHOT);
            screenshotIntent.putExtra(EXTRA_ID, info.id);
            PendingIntent screenshotPendingIntent = mTakingScreenshot ? null : PendingIntent
                    .getService(mContext, info.id, screenshotIntent,
                            PendingIntent.FLAG_UPDATE_CURRENT);
            final Action screenshotAction = new Action.Builder(null,
                    mContext.getString(R.string.bugreport_screenshot_action),
                    screenshotPendingIntent).build();
            builder.setContentIntent(infoPendingIntent)
                .setActions(infoAction, screenshotAction, cancelAction);
        }
        // Show a debug log, every LOG_PROGRESS_STEP percent.
        final int progress = (info.progress * 100) / info.max;

        if ((info.progress == 0) || (info.progress >= 100) ||
                ((progress / LOG_PROGRESS_STEP) != (mLastProgressPercent / LOG_PROGRESS_STEP))) {
            Log.d(TAG, "Progress #" + info.id + ": " + percentageText);
        }
        mLastProgressPercent = progress;

        sendForegroundabledNotification(info.id, builder.build());
    }

    private void sendForegroundabledNotification(int id, Notification notification) {
        if (mForegroundId >= 0) {
            if (DEBUG) Log.d(TAG, "Already running as foreground service");
            NotificationManager.from(mContext).notify(id, notification);
        } else {
            mForegroundId = id;
            Log.d(TAG, "Start running as foreground service on id " + mForegroundId);
            startForeground(mForegroundId, notification);
        }
    }

    /**
     * Creates a {@link PendingIntent} for a notification action used to cancel a bugreport.
     */
    private static PendingIntent newCancelIntent(Context context, BugreportInfo info) {
        final Intent intent = new Intent(INTENT_BUGREPORT_CANCEL);
        intent.setClass(context, BugreportProgressService.class);
        intent.putExtra(EXTRA_ID, info.id);
        return PendingIntent.getService(context, info.id, intent,
                PendingIntent.FLAG_UPDATE_CURRENT);
    }

    /**
     * Finalizes the progress on a given bugreport and cancel its notification.
     */
    private void stopProgress(int id) {
        if (mProcesses.indexOfKey(id) < 0) {
            Log.w(TAG, "ID not watched: " + id);
        } else {
            Log.d(TAG, "Removing ID " + id);
            mProcesses.remove(id);
        }
        // Must stop foreground service first, otherwise notif.cancel() will fail below.
        stopForegroundWhenDone(id);
        Log.d(TAG, "stopProgress(" + id + "): cancel notification");
        NotificationManager.from(mContext).cancel(id);
        stopSelfWhenDone();
    }

    /**
     * Cancels a bugreport upon user's request.
     */
    private void cancel(int id) {
        MetricsLogger.action(this, MetricsEvent.ACTION_BUGREPORT_NOTIFICATION_ACTION_CANCEL);
        Log.v(TAG, "cancel: ID=" + id);
        mInfoDialog.cancel();
        final BugreportInfo info = getInfo(id);
        if (info != null && !info.finished) {
            Log.i(TAG, "Cancelling bugreport service (ID=" + id + ") on user's request");
            setSystemProperty(CTL_STOP, BUGREPORT_SERVICE);
            deleteScreenshots(info);
        }
        stopProgress(id);
    }

    /**
     * Fetches a {@link BugreportInfo} for a given process and launches a dialog where the user can
     * change its values.
     */
    private void launchBugreportInfoDialog(int id) {
        MetricsLogger.action(this, MetricsEvent.ACTION_BUGREPORT_NOTIFICATION_ACTION_DETAILS);
        final BugreportInfo info = getInfo(id);
        if (info == null) {
            // Most likely am killed Shell before user tapped the notification. Since system might
            // be too busy anwyays, it's better to ignore the notification and switch back to the
            // non-interactive mode (where the bugerport will be shared upon completion).
            Log.w(TAG, "launchBugreportInfoDialog(): canceling notification because id " + id
                    + " was not found");
            // TODO: add test case to make sure notification is canceled.
            NotificationManager.from(mContext).cancel(id);
            return;
        }

        collapseNotificationBar();

        // Dissmiss keyguard first.
        final IWindowManager wm = IWindowManager.Stub
                .asInterface(ServiceManager.getService(Context.WINDOW_SERVICE));
        try {
            wm.dismissKeyguard(null, null);
        } catch (Exception e) {
            // ignore it
        }

        mMainThreadHandler.post(() -> mInfoDialog.initialize(mContext, info));
    }

    /**
     * Starting point for taking a screenshot.
     * <p>
     * It first display a toast message and waits {@link #SCREENSHOT_DELAY_SECONDS} seconds before
     * taking the screenshot.
     */
    private void takeScreenshot(int id) {
        MetricsLogger.action(this, MetricsEvent.ACTION_BUGREPORT_NOTIFICATION_ACTION_SCREENSHOT);
        if (getInfo(id) == null) {
            // Most likely am killed Shell before user tapped the notification. Since system might
            // be too busy anwyays, it's better to ignore the notification and switch back to the
            // non-interactive mode (where the bugerport will be shared upon completion).
            Log.w(TAG, "takeScreenshot(): canceling notification because id " + id
                    + " was not found");
            // TODO: add test case to make sure notification is canceled.
            NotificationManager.from(mContext).cancel(id);
            return;
        }
        setTakingScreenshot(true);
        collapseNotificationBar();
        final String msg = mContext.getResources()
                .getQuantityString(com.android.internal.R.plurals.bugreport_countdown,
                        SCREENSHOT_DELAY_SECONDS, SCREENSHOT_DELAY_SECONDS);
        Log.i(TAG, msg);
        // Show a toast just once, otherwise it might be captured in the screenshot.
        Toast.makeText(mContext, msg, Toast.LENGTH_SHORT).show();

        takeScreenshot(id, SCREENSHOT_DELAY_SECONDS);
    }

    /**
     * Takes a screenshot after {@code delay} seconds.
     */
    private void takeScreenshot(int id, int delay) {
        if (delay > 0) {
            Log.d(TAG, "Taking screenshot for " + id + " in " + delay + " seconds");
            final Message msg = mServiceHandler.obtainMessage();
            msg.what = MSG_DELAYED_SCREENSHOT;
            msg.arg1 = id;
            msg.arg2 = delay - 1;
            mServiceHandler.sendMessageDelayed(msg, DateUtils.SECOND_IN_MILLIS);
            return;
        }

        // It's time to take the screenshot: let the proper thread handle it
        final BugreportInfo info = getInfo(id);
        if (info == null) {
            return;
        }
        final String screenshotPath =
                new File(mScreenshotsDir, info.getPathNextScreenshot()).getAbsolutePath();

        Message.obtain(mScreenshotHandler, MSG_SCREENSHOT_REQUEST, id, UNUSED_ARG2, screenshotPath)
                .sendToTarget();
    }

    /**
     * Sets the internal {@code mTakingScreenshot} state and updates all notifications so their
     * SCREENSHOT button is enabled or disabled accordingly.
     */
    private void setTakingScreenshot(boolean flag) {
        synchronized (BugreportProgressService.this) {
            mTakingScreenshot = flag;
            for (int i = 0; i < mProcesses.size(); i++) {
                final BugreportInfo info = mProcesses.valueAt(i).info;
                if (info.finished) {
                    Log.d(TAG, "Not updating progress for " + info.id + " while taking screenshot"
                            + " because share notification was already sent");
                    continue;
                }
                updateProgress(info);
            }
        }
    }

    private void handleScreenshotRequest(Message requestMsg) {
        String screenshotFile = (String) requestMsg.obj;
        boolean taken = takeScreenshot(mContext, screenshotFile);
        setTakingScreenshot(false);

        Message.obtain(mServiceHandler, MSG_SCREENSHOT_RESPONSE, requestMsg.arg1, taken ? 1 : 0,
                screenshotFile).sendToTarget();
    }

    private void handleScreenshotResponse(Message resultMsg) {
        final boolean taken = resultMsg.arg2 != 0;
        final BugreportInfo info = getInfo(resultMsg.arg1);
        if (info == null) {
            return;
        }
        final File screenshotFile = new File((String) resultMsg.obj);

        final String msg;
        if (taken) {
            info.addScreenshot(screenshotFile);
            if (info.finished) {
                Log.d(TAG, "Screenshot finished after bugreport; updating share notification");
                info.renameScreenshots(mScreenshotsDir);
                sendBugreportNotification(info, mTakingScreenshot);
            }
            msg = mContext.getString(R.string.bugreport_screenshot_taken);
        } else {
            msg = mContext.getString(R.string.bugreport_screenshot_failed);
            Toast.makeText(mContext, msg, Toast.LENGTH_SHORT).show();
        }
        Log.d(TAG, msg);
    }

    /**
     * Deletes all screenshots taken for a given bugreport.
     */
    private void deleteScreenshots(BugreportInfo info) {
        for (File file : info.screenshotFiles) {
            Log.i(TAG, "Deleting screenshot file " + file);
            file.delete();
        }
    }

    /**
     * Stop running on foreground once there is no more active bugreports being watched.
     */
    private void stopForegroundWhenDone(int id) {
        if (id != mForegroundId) {
            Log.d(TAG, "stopForegroundWhenDone(" + id + "): ignoring since foreground id is "
                    + mForegroundId);
            return;
        }

        Log.d(TAG, "detaching foreground from id " + mForegroundId);
        stopForeground(Service.STOP_FOREGROUND_DETACH);
        mForegroundId = -1;

        // Might need to restart foreground using a new notification id.
        final int total = mProcesses.size();
        if (total > 0) {
            for (int i = 0; i < total; i++) {
                final BugreportInfo info = mProcesses.valueAt(i).info;
                if (!info.finished) {
                    updateProgress(info);
                    break;
                }
            }
        }
    }

    /**
     * Finishes the service when it's not monitoring any more processes.
     */
    private void stopSelfWhenDone() {
        if (mProcesses.size() > 0) {
            if (DEBUG) Log.d(TAG, "Staying alive, waiting for IDs " + mProcesses);
            return;
        }
        Log.v(TAG, "No more processes to handle, shutting down");
        stopSelf();
    }

    /**
     * Handles the BUGREPORT_FINISHED intent sent by {@code dumpstate}.
     */
    private void onBugreportFinished(int id, Intent intent) {
        final File bugreportFile = getFileExtra(intent, EXTRA_BUGREPORT);
        if (bugreportFile == null) {
            // Should never happen, dumpstate always set the file.
            Log.wtf(TAG, "Missing " + EXTRA_BUGREPORT + " on intent " + intent);
            return;
        }
        mInfoDialog.onBugreportFinished();
        BugreportInfo info = getInfo(id);
        if (info == null) {
            // Happens when BUGREPORT_FINISHED was received without a BUGREPORT_STARTED first.
            Log.v(TAG, "Creating info for untracked ID " + id);
            info = new BugreportInfo(mContext, id);
            mProcesses.put(id, new DumpstateListener(info));
        }
        info.renameScreenshots(mScreenshotsDir);
        info.bugreportFile = bugreportFile;

        final int max = intent.getIntExtra(EXTRA_MAX, -1);
        if (max != -1) {
            MetricsLogger.histogram(this, "dumpstate_duration", max);
            info.max = max;
        }

        final File screenshot = getFileExtra(intent, EXTRA_SCREENSHOT);
        if (screenshot != null) {
            info.addScreenshot(screenshot);
        }

        final String shareTitle = intent.getStringExtra(EXTRA_TITLE);
        if (!TextUtils.isEmpty(shareTitle)) {
            info.title = shareTitle;
            final String shareDescription = intent.getStringExtra(EXTRA_DESCRIPTION);
            if (!TextUtils.isEmpty(shareDescription)) {
                info.shareDescription= shareDescription;
            }
            Log.d(TAG, "Bugreport title is " + info.title + ","
                    + " shareDescription is " + info.shareDescription);
        }
        info.finished = true;

        // Stop running on foreground, otherwise share notification cannot be dismissed.
        stopForegroundWhenDone(id);

        triggerLocalNotification(mContext, info);
    }

    /**
     * Responsible for triggering a notification that allows the user to start a "share" intent with
     * the bugreport. On watches we have other methods to allow the user to start this intent
     * (usually by triggering it on another connected device); we don't need to display the
     * notification in this case.
     */
    private void triggerLocalNotification(final Context context, final BugreportInfo info) {
        if (!info.bugreportFile.exists() || !info.bugreportFile.canRead()) {
            Log.e(TAG, "Could not read bugreport file " + info.bugreportFile);
            Toast.makeText(context, R.string.bugreport_unreadable_text, Toast.LENGTH_LONG).show();
            stopProgress(info.id);
            return;
        }

        boolean isPlainText = info.bugreportFile.getName().toLowerCase().endsWith(".txt");
        if (!isPlainText) {
            // Already zipped, send it right away.
            sendBugreportNotification(info, mTakingScreenshot);
        } else {
            // Asynchronously zip the file first, then send it.
            sendZippedBugreportNotification(info, mTakingScreenshot);
        }
    }

    private static Intent buildWarningIntent(Context context, Intent sendIntent) {
        final Intent intent = new Intent(context, BugreportWarningActivity.class);
        intent.putExtra(Intent.EXTRA_INTENT, sendIntent);
        return intent;
    }

    /**
     * Build {@link Intent} that can be used to share the given bugreport.
     */
    private static Intent buildSendIntent(Context context, BugreportInfo info) {
        // Files are kept on private storage, so turn into Uris that we can
        // grant temporary permissions for.
        final Uri bugreportUri;
        try {
            bugreportUri = getUri(context, info.bugreportFile);
        } catch (IllegalArgumentException e) {
            // Should not happen on production, but happens when a Shell is sideloaded and
            // FileProvider cannot find a configured root for it.
            Log.wtf(TAG, "Could not get URI for " + info.bugreportFile, e);
            return null;
        }

        final Intent intent = new Intent(Intent.ACTION_SEND_MULTIPLE);
        final String mimeType = "application/vnd.android.bugreport";
        intent.addFlags(Intent.FLAG_GRANT_READ_URI_PERMISSION);
        intent.addCategory(Intent.CATEGORY_DEFAULT);
        intent.setType(mimeType);

        final String subject = !TextUtils.isEmpty(info.title) ?
                info.title : bugreportUri.getLastPathSegment();
        intent.putExtra(Intent.EXTRA_SUBJECT, subject);

        // EXTRA_TEXT should be an ArrayList, but some clients are expecting a single String.
        // So, to avoid an exception on Intent.migrateExtraStreamToClipData(), we need to manually
        // create the ClipData object with the attachments URIs.
        final StringBuilder messageBody = new StringBuilder("Build info: ")
            .append(SystemProperties.get("ro.build.description"))
            .append("\nSerial number: ")
            .append(SystemProperties.get("ro.serialno"));
        int descriptionLength = 0;
        if (!TextUtils.isEmpty(info.description)) {
            messageBody.append("\nDescription: ").append(info.description);
            descriptionLength = info.description.length();
        }
        intent.putExtra(Intent.EXTRA_TEXT, messageBody.toString());
        final ClipData clipData = new ClipData(null, new String[] { mimeType },
                new ClipData.Item(null, null, null, bugreportUri));
        Log.d(TAG, "share intent: bureportUri=" + bugreportUri);
        final ArrayList<Uri> attachments = Lists.newArrayList(bugreportUri);
        for (File screenshot : info.screenshotFiles) {
            final Uri screenshotUri = getUri(context, screenshot);
            Log.d(TAG, "share intent: screenshotUri=" + screenshotUri);
            clipData.addItem(new ClipData.Item(null, null, null, screenshotUri));
            attachments.add(screenshotUri);
        }
        intent.setClipData(clipData);
        intent.putParcelableArrayListExtra(Intent.EXTRA_STREAM, attachments);

        final Pair<UserHandle, Account> sendToAccount = findSendToAccount(context,
                SystemProperties.get("sendbug.preferred.domain"));
        if (sendToAccount != null) {
            intent.putExtra(Intent.EXTRA_EMAIL, new String[] { sendToAccount.second.name });

            // TODO Open the chooser activity on work profile by default.
            // If we just use startActivityAsUser(), then the launched app couldn't read
            // attachments.
            // We probably need to change ChooserActivity to take an extra argument for the
            // default profile.
        }

        // Log what was sent to the intent
        Log.d(TAG, "share intent: EXTRA_SUBJECT=" + subject + ", EXTRA_TEXT=" + messageBody.length()
                + " chars, description=" + descriptionLength + " chars");

        return intent;
    }

    /**
     * Shares the bugreport upon user's request by issuing a {@link Intent#ACTION_SEND_MULTIPLE}
     * intent, but issuing a warning dialog the first time.
     */
    private void shareBugreport(int id, BugreportInfo sharedInfo) {
        MetricsLogger.action(this, MetricsEvent.ACTION_BUGREPORT_NOTIFICATION_ACTION_SHARE);
        BugreportInfo info = getInfo(id);
        if (info == null) {
            // Service was terminated but notification persisted
            info = sharedInfo;
            Log.d(TAG, "shareBugreport(): no info for ID " + id + " on managed processes ("
                    + mProcesses + "), using info from intent instead (" + info + ")");
        } else {
            Log.v(TAG, "shareBugReport(): id " + id + " info = " + info);
        }

        addDetailsToZipFile(info);

        final Intent sendIntent = buildSendIntent(mContext, info);
        if (sendIntent == null) {
            Log.w(TAG, "Stopping progres on ID " + id + " because share intent could not be built");
            stopProgress(id);
            return;
        }

        final Intent notifIntent;
        boolean useChooser = true;

        // Send through warning dialog by default
        if (getWarningState(mContext, STATE_UNKNOWN) != STATE_HIDE) {
            notifIntent = buildWarningIntent(mContext, sendIntent);
            // No need to show a chooser in this case.
            useChooser = false;
        } else {
            notifIntent = sendIntent;
        }
        notifIntent.addFlags(Intent.FLAG_ACTIVITY_NEW_TASK);

        // Send the share intent...
        if (useChooser) {
            sendShareIntent(mContext, notifIntent);
        } else {
            mContext.startActivity(notifIntent);
        }

        // ... and stop watching this process.
        stopProgress(id);
    }

    static void sendShareIntent(Context context, Intent intent) {
        final Intent chooserIntent = Intent.createChooser(intent,
                context.getResources().getText(R.string.bugreport_intent_chooser_title));

        // Since we may be launched behind lockscreen, make sure that ChooserActivity doesn't finish
        // itself in onStop.
        chooserIntent.putExtra(ChooserActivity.EXTRA_PRIVATE_RETAIN_IN_ON_STOP, true);
        // Starting the activity from a service.
        chooserIntent.addFlags(Intent.FLAG_ACTIVITY_NEW_TASK);
        context.startActivity(chooserIntent);
    }

    /**
     * Sends a notification indicating the bugreport has finished so use can share it.
     */
    private void sendBugreportNotification(BugreportInfo info, boolean takingScreenshot) {

        // Since adding the details can take a while, do it before notifying user.
        addDetailsToZipFile(info);

        final Intent shareIntent = new Intent(INTENT_BUGREPORT_SHARE);
        shareIntent.setClass(mContext, BugreportProgressService.class);
        shareIntent.setAction(INTENT_BUGREPORT_SHARE);
        shareIntent.putExtra(EXTRA_ID, info.id);
        shareIntent.putExtra(EXTRA_INFO, info);

        String content;
        content = takingScreenshot ?
                mContext.getString(R.string.bugreport_finished_pending_screenshot_text)
                : mContext.getString(R.string.bugreport_finished_text);
        final String title;
        if (TextUtils.isEmpty(info.title)) {
            title = mContext.getString(R.string.bugreport_finished_title, info.id);
        } else {
            title = info.title;
            if (!TextUtils.isEmpty(info.shareDescription)) {
                if(!takingScreenshot) content = info.shareDescription;
            }
        }

        final Notification.Builder builder = newBaseNotification(mContext)
                .setContentTitle(title)
                .setTicker(title)
                .setContentText(content)
                .setContentIntent(PendingIntent.getService(mContext, info.id, shareIntent,
                        PendingIntent.FLAG_UPDATE_CURRENT))
                .setDeleteIntent(newCancelIntent(mContext, info));

        if (!TextUtils.isEmpty(info.name)) {
            builder.setSubText(info.name);
        }

        Log.v(TAG, "Sending 'Share' notification for ID " + info.id + ": " + title);
        NotificationManager.from(mContext).notify(info.id, builder.build());
    }

    /**
     * Sends a notification indicating the bugreport is being updated so the user can wait until it
     * finishes - at this point there is nothing to be done other than waiting, hence it has no
     * pending action.
     */
    private void sendBugreportBeingUpdatedNotification(Context context, int id) {
        final String title = context.getString(R.string.bugreport_updating_title);
        final Notification.Builder builder = newBaseNotification(context)
                .setContentTitle(title)
                .setTicker(title)
                .setContentText(context.getString(R.string.bugreport_updating_wait));
        Log.v(TAG, "Sending 'Updating zip' notification for ID " + id + ": " + title);
        sendForegroundabledNotification(id, builder.build());
    }

    private static Notification.Builder newBaseNotification(Context context) {
        if (sNotificationBundle.isEmpty()) {
            // Rename notifcations from "Shell" to "Android System"
            sNotificationBundle.putString(Notification.EXTRA_SUBSTITUTE_APP_NAME,
                    context.getString(com.android.internal.R.string.android_system_label));
        }
        return new Notification.Builder(context, NOTIFICATION_CHANNEL_ID)
                .addExtras(sNotificationBundle)
                .setSmallIcon(
                        isTv(context) ? R.drawable.ic_bug_report_black_24dp
                                : com.android.internal.R.drawable.stat_sys_adb)
                .setLocalOnly(true)
                .setColor(context.getColor(
                        com.android.internal.R.color.system_notification_accent_color))
                .extend(new Notification.TvExtender());
    }

    /**
     * Sends a zipped bugreport notification.
     */
    private void sendZippedBugreportNotification( final BugreportInfo info,
            final boolean takingScreenshot) {
        new AsyncTask<Void, Void, Void>() {
            @Override
            protected Void doInBackground(Void... params) {
                zipBugreport(info);
                sendBugreportNotification(info, takingScreenshot);
                return null;
            }
        }.execute();
    }

    /**
     * Zips a bugreport file, returning the path to the new file (or to the
     * original in case of failure).
     */
    private static void zipBugreport(BugreportInfo info) {
        final String bugreportPath = info.bugreportFile.getAbsolutePath();
        final String zippedPath = bugreportPath.replace(".txt", ".zip");
        Log.v(TAG, "zipping " + bugreportPath + " as " + zippedPath);
        final File bugreportZippedFile = new File(zippedPath);
        try (InputStream is = new FileInputStream(info.bugreportFile);
                ZipOutputStream zos = new ZipOutputStream(
                        new BufferedOutputStream(new FileOutputStream(bugreportZippedFile)))) {
            addEntry(zos, info.bugreportFile.getName(), is);
            // Delete old file
            final boolean deleted = info.bugreportFile.delete();
            if (deleted) {
                Log.v(TAG, "deleted original bugreport (" + bugreportPath + ")");
            } else {
                Log.e(TAG, "could not delete original bugreport (" + bugreportPath + ")");
            }
            info.bugreportFile = bugreportZippedFile;
        } catch (IOException e) {
            Log.e(TAG, "exception zipping file " + zippedPath, e);
        }
    }

    /**
     * Adds the user-provided info into the bugreport zip file.
     * <p>
     * If user provided a title, it will be saved into a {@code title.txt} entry; similarly, the
     * description will be saved on {@code description.txt}.
     */
    private void addDetailsToZipFile(BugreportInfo info) {
        synchronized (mLock) {
            addDetailsToZipFileLocked(info);
        }
    }

    private void addDetailsToZipFileLocked(BugreportInfo info) {
        if (info.bugreportFile == null) {
            // One possible reason is a bug in the Parcelization code.
            Log.wtf(TAG, "addDetailsToZipFile(): no bugreportFile on " + info);
            return;
        }
        if (TextUtils.isEmpty(info.title) && TextUtils.isEmpty(info.description)) {
            Log.d(TAG, "Not touching zip file since neither title nor description are set");
            return;
        }
        if (info.addedDetailsToZip || info.addingDetailsToZip) {
            Log.d(TAG, "Already added details to zip file for " + info);
            return;
        }
        info.addingDetailsToZip = true;

        // It's not possible to add a new entry into an existing file, so we need to create a new
        // zip, copy all entries, then rename it.
        sendBugreportBeingUpdatedNotification(mContext, info.id); // ...and that takes time

        final File dir = info.bugreportFile.getParentFile();
        final File tmpZip = new File(dir, "tmp-" + info.bugreportFile.getName());
        Log.d(TAG, "Writing temporary zip file (" + tmpZip + ") with title and/or description");
        try (ZipFile oldZip = new ZipFile(info.bugreportFile);
                ZipOutputStream zos = new ZipOutputStream(new FileOutputStream(tmpZip))) {

            // First copy contents from original zip.
            Enumeration<? extends ZipEntry> entries = oldZip.entries();
            while (entries.hasMoreElements()) {
                final ZipEntry entry = entries.nextElement();
                final String entryName = entry.getName();
                if (!entry.isDirectory()) {
                    addEntry(zos, entryName, entry.getTime(), oldZip.getInputStream(entry));
                } else {
                    Log.w(TAG, "skipping directory entry: " + entryName);
                }
            }

            // Then add the user-provided info.
            addEntry(zos, "title.txt", info.title);
            addEntry(zos, "description.txt", info.description);
        } catch (IOException e) {
            Log.e(TAG, "exception zipping file " + tmpZip, e);
            Toast.makeText(mContext, R.string.bugreport_add_details_to_zip_failed,
                    Toast.LENGTH_LONG).show();
            return;
        } finally {
            // Make sure it only tries to add details once, even it fails the first time.
            info.addedDetailsToZip = true;
            info.addingDetailsToZip = false;
            stopForegroundWhenDone(info.id);
        }

        if (!tmpZip.renameTo(info.bugreportFile)) {
            Log.e(TAG, "Could not rename " + tmpZip + " to " + info.bugreportFile);
        }
    }

    private static void addEntry(ZipOutputStream zos, String entry, String text)
            throws IOException {
        if (DEBUG) Log.v(TAG, "adding entry '" + entry + "': " + text);
        if (!TextUtils.isEmpty(text)) {
            addEntry(zos, entry, new ByteArrayInputStream(text.getBytes(StandardCharsets.UTF_8)));
        }
    }

    private static void addEntry(ZipOutputStream zos, String entryName, InputStream is)
            throws IOException {
        addEntry(zos, entryName, System.currentTimeMillis(), is);
    }

    private static void addEntry(ZipOutputStream zos, String entryName, long timestamp,
            InputStream is) throws IOException {
        final ZipEntry entry = new ZipEntry(entryName);
        entry.setTime(timestamp);
        zos.putNextEntry(entry);
        final int totalBytes = Streams.copy(is, zos);
        if (DEBUG) Log.v(TAG, "size of '" + entryName + "' entry: " + totalBytes + " bytes");
        zos.closeEntry();
    }

    /**
     * Find the best matching {@link Account} based on build properties.  If none found, returns
     * the first account that looks like an email address.
     */
    @VisibleForTesting
    static Pair<UserHandle, Account> findSendToAccount(Context context, String preferredDomain) {
        final UserManager um = context.getSystemService(UserManager.class);
        final AccountManager am = context.getSystemService(AccountManager.class);

        if (preferredDomain != null && !preferredDomain.startsWith("@")) {
            preferredDomain = "@" + preferredDomain;
        }

        Pair<UserHandle, Account> first = null;

        for (UserHandle user : um.getUserProfiles()) {
            final Account[] accounts;
            try {
                accounts = am.getAccountsAsUser(user.getIdentifier());
            } catch (RuntimeException e) {
                Log.e(TAG, "Could not get accounts for preferred domain " + preferredDomain
                        + " for user " + user, e);
                continue;
            }
            if (DEBUG) Log.d(TAG, "User: " + user + "  Number of accounts: " + accounts.length);
            for (Account account : accounts) {
                if (Patterns.EMAIL_ADDRESS.matcher(account.name).matches()) {
                    final Pair<UserHandle, Account> candidate = Pair.create(user, account);

                    if (!TextUtils.isEmpty(preferredDomain)) {
                        // if we have a preferred domain and it matches, return; otherwise keep
                        // looking
                        if (account.name.endsWith(preferredDomain)) {
                            return candidate;
                        }
                        // if we don't have a preferred domain, just return since it looks like
                        // an email address
                    } else {
                        return candidate;
                    }
                    if (first == null) {
                        first = candidate;
                    }
                }
            }
        }
        return first;
    }

    static Uri getUri(Context context, File file) {
        return file != null ? FileProvider.getUriForFile(context, AUTHORITY, file) : null;
    }

    static File getFileExtra(Intent intent, String key) {
        final String path = intent.getStringExtra(key);
        if (path != null) {
            return new File(path);
        } else {
            return null;
        }
    }

    /**
     * Dumps an intent, extracting the relevant extras.
     */
    static String dumpIntent(Intent intent) {
        if (intent == null) {
            return "NO INTENT";
        }
        String action = intent.getAction();
        if (action == null) {
            // Happens when BugreportReceiver calls startService...
            action = "no action";
        }
        final StringBuilder buffer = new StringBuilder(action).append(" extras: ");
        addExtra(buffer, intent, EXTRA_ID);
        addExtra(buffer, intent, EXTRA_PID);
        addExtra(buffer, intent, EXTRA_MAX);
        addExtra(buffer, intent, EXTRA_NAME);
        addExtra(buffer, intent, EXTRA_DESCRIPTION);
        addExtra(buffer, intent, EXTRA_BUGREPORT);
        addExtra(buffer, intent, EXTRA_SCREENSHOT);
        addExtra(buffer, intent, EXTRA_INFO);
        addExtra(buffer, intent, EXTRA_TITLE);

        if (intent.hasExtra(EXTRA_ORIGINAL_INTENT)) {
            buffer.append(SHORT_EXTRA_ORIGINAL_INTENT).append(": ");
            final Intent originalIntent = intent.getParcelableExtra(EXTRA_ORIGINAL_INTENT);
            buffer.append(dumpIntent(originalIntent));
        } else {
            buffer.append("no ").append(SHORT_EXTRA_ORIGINAL_INTENT);
        }

        return buffer.toString();
    }

    private static final String SHORT_EXTRA_ORIGINAL_INTENT =
            EXTRA_ORIGINAL_INTENT.substring(EXTRA_ORIGINAL_INTENT.lastIndexOf('.') + 1);

    private static void addExtra(StringBuilder buffer, Intent intent, String name) {
        final String shortName = name.substring(name.lastIndexOf('.') + 1);
        if (intent.hasExtra(name)) {
            buffer.append(shortName).append('=').append(intent.getExtra(name));
        } else {
            buffer.append("no ").append(shortName);
        }
        buffer.append(", ");
    }

    private static boolean setSystemProperty(String key, String value) {
        try {
            if (DEBUG) Log.v(TAG, "Setting system property " + key + " to " + value);
            SystemProperties.set(key, value);
        } catch (IllegalArgumentException e) {
            Log.e(TAG, "Could not set property " + key + " to " + value, e);
            return false;
        }
        return true;
    }

    /**
     * Updates the system property used by {@code dumpstate} to rename the final bugreport files.
     */
    private boolean setBugreportNameProperty(int pid, String name) {
        Log.d(TAG, "Updating bugreport name to " + name);
        final String key = DUMPSTATE_PREFIX + pid + NAME_SUFFIX;
        return setSystemProperty(key, name);
    }

    /**
     * Updates the user-provided details of a bugreport.
     */
    private void updateBugreportInfo(int id, String name, String title, String description) {
        final BugreportInfo info = getInfo(id);
        if (info == null) {
            return;
        }
        if (title != null && !title.equals(info.title)) {
            Log.d(TAG, "updating bugreport title: " + title);
            MetricsLogger.action(this, MetricsEvent.ACTION_BUGREPORT_DETAILS_TITLE_CHANGED);
        }
        info.title = title;
        if (description != null && !description.equals(info.description)) {
            Log.d(TAG, "updating bugreport description: " + description.length() + " chars");
            MetricsLogger.action(this, MetricsEvent.ACTION_BUGREPORT_DETAILS_DESCRIPTION_CHANGED);
        }
        info.description = description;
        if (name != null && !name.equals(info.name)) {
            Log.d(TAG, "updating bugreport name: " + name);
            MetricsLogger.action(this, MetricsEvent.ACTION_BUGREPORT_DETAILS_NAME_CHANGED);
            info.name = name;
            updateProgress(info);
        }
    }

    private void collapseNotificationBar() {
        sendBroadcast(new Intent(Intent.ACTION_CLOSE_SYSTEM_DIALOGS));
    }

    private static Looper newLooper(String name) {
        final HandlerThread thread = new HandlerThread(name, THREAD_PRIORITY_BACKGROUND);
        thread.start();
        return thread.getLooper();
    }

    /**
     * Takes a screenshot and save it to the given location.
     */
    private static boolean takeScreenshot(Context context, String path) {
        final Bitmap bitmap = Screenshooter.takeScreenshot();
        if (bitmap == null) {
            return false;
        }
        try (final FileOutputStream fos = new FileOutputStream(path)) {
            if (bitmap.compress(Bitmap.CompressFormat.PNG, 100, fos)) {
                ((Vibrator) context.getSystemService(Context.VIBRATOR_SERVICE)).vibrate(150);
                return true;
            } else {
                Log.e(TAG, "Failed to save screenshot on " + path);
            }
        } catch (IOException e ) {
            Log.e(TAG, "Failed to save screenshot on " + path, e);
            return false;
        } finally {
            bitmap.recycle();
        }
        return false;
    }

    private static boolean isTv(Context context) {
        return context.getPackageManager().hasSystemFeature(PackageManager.FEATURE_LEANBACK);
    }

    /**
     * Checks whether a character is valid on bugreport names.
     */
    @VisibleForTesting
    static boolean isValid(char c) {
        return (c >= 'a' && c <= 'z') || (c >= 'A' && c <= 'Z') || (c >= '0' && c <= '9')
                || c == '_' || c == '-';
    }

    /**
     * Helper class encapsulating the UI elements and logic used to display a dialog where user
     * can change the details of a bugreport.
     */
    private final class BugreportInfoDialog {
        private EditText mInfoName;
        private EditText mInfoTitle;
        private EditText mInfoDescription;
        private AlertDialog mDialog;
        private Button mOkButton;
        private int mId;
        private int mPid;

        /**
         * Last "committed" value of the bugreport name.
         * <p>
         * Once initially set, it's only updated when user clicks the OK button.
         */
        private String mSavedName;

        /**
         * Last value of the bugreport name as entered by the user.
         * <p>
         * Every time it's changed the equivalent system property is changed as well, but if the
         * user clicks CANCEL, the old value (stored on {@code mSavedName} is restored.
         * <p>
         * This logic handles the corner-case scenario where {@code dumpstate} finishes after the
         * user changed the name but didn't clicked OK yet (for example, because the user is typing
         * the description). The only drawback is that if the user changes the name while
         * {@code dumpstate} is running but clicks CANCEL after it finishes, then the final name
         * will be the one that has been canceled. But when {@code dumpstate} finishes the {code
         * name} UI is disabled and the old name restored anyways, so the user will be "alerted" of
         * such drawback.
         */
        private String mTempName;

        /**
         * Sets its internal state and displays the dialog.
         */
        @MainThread
        void initialize(final Context context, BugreportInfo info) {
            final String dialogTitle =
                    context.getString(R.string.bugreport_info_dialog_title, info.id);
            // First initializes singleton.
            if (mDialog == null) {
                @SuppressLint("InflateParams")
                // It's ok pass null ViewRoot on AlertDialogs.
                final View view = View.inflate(context, R.layout.dialog_bugreport_info, null);

                mInfoName = (EditText) view.findViewById(R.id.name);
                mInfoTitle = (EditText) view.findViewById(R.id.title);
                mInfoDescription = (EditText) view.findViewById(R.id.description);

                mInfoName.setOnFocusChangeListener(new OnFocusChangeListener() {

                    @Override
                    public void onFocusChange(View v, boolean hasFocus) {
                        if (hasFocus) {
                            return;
                        }
                        sanitizeName();
                    }
                });

                mDialog = new AlertDialog.Builder(context)
                        .setView(view)
                        .setTitle(dialogTitle)
                        .setCancelable(true)
                        .setPositiveButton(context.getString(R.string.save),
                                null)
                        .setNegativeButton(context.getString(com.android.internal.R.string.cancel),
                                new DialogInterface.OnClickListener()
                                {
                                    @Override
                                    public void onClick(DialogInterface dialog, int id)
                                    {
                                        MetricsLogger.action(context,
                                                MetricsEvent.ACTION_BUGREPORT_DETAILS_CANCELED);
                                        if (!mTempName.equals(mSavedName)) {
                                            // Must restore dumpstate's name since it was changed
                                            // before user clicked OK.
                                            setBugreportNameProperty(mPid, mSavedName);
                                        }
                                    }
                                })
                        .create();

                mDialog.getWindow().setAttributes(
                        new WindowManager.LayoutParams(
                                WindowManager.LayoutParams.TYPE_SYSTEM_DIALOG));

            } else {
                // Re-use view, but reset fields first.
                mDialog.setTitle(dialogTitle);
                mInfoName.setText(null);
                mInfoName.setEnabled(true);
                mInfoTitle.setText(null);
                mInfoDescription.setText(null);
            }

            // Then set fields.
            mSavedName = mTempName = info.name;
            mId = info.id;
            mPid = info.pid;
            if (!TextUtils.isEmpty(info.name)) {
                mInfoName.setText(info.name);
            }
            if (!TextUtils.isEmpty(info.title)) {
                mInfoTitle.setText(info.title);
            }
            if (!TextUtils.isEmpty(info.description)) {
                mInfoDescription.setText(info.description);
            }

            // And finally display it.
            mDialog.show();

            // TODO: in a traditional AlertDialog, when the positive button is clicked the
            // dialog is always closed, but we need to validate the name first, so we need to
            // get a reference to it, which is only available after it's displayed.
            // It would be cleaner to use a regular dialog instead, but let's keep this
            // workaround for now and change it later, when we add another button to take
            // extra screenshots.
            if (mOkButton == null) {
                mOkButton = mDialog.getButton(DialogInterface.BUTTON_POSITIVE);
                mOkButton.setOnClickListener(new View.OnClickListener() {

                    @Override
                    public void onClick(View view) {
                        MetricsLogger.action(context, MetricsEvent.ACTION_BUGREPORT_DETAILS_SAVED);
                        sanitizeName();
                        final String name = mInfoName.getText().toString();
                        final String title = mInfoTitle.getText().toString();
                        final String description = mInfoDescription.getText().toString();

                        updateBugreportInfo(mId, name, title, description);
                        mDialog.dismiss();
                    }
                });
            }
        }

        /**
         * Sanitizes the user-provided value for the {@code name} field, automatically replacing
         * invalid characters if necessary.
         */
        private void sanitizeName() {
            String name = mInfoName.getText().toString();
            if (name.equals(mTempName)) {
                if (DEBUG) Log.v(TAG, "name didn't change, no need to sanitize: " + name);
                return;
            }
            final StringBuilder safeName = new StringBuilder(name.length());
            boolean changed = false;
            for (int i = 0; i < name.length(); i++) {
                final char c = name.charAt(i);
                if (isValid(c)) {
                    safeName.append(c);
                } else {
                    changed = true;
                    safeName.append('_');
                }
            }
            if (changed) {
                Log.v(TAG, "changed invalid name '" + name + "' to '" + safeName + "'");
                name = safeName.toString();
                mInfoName.setText(name);
            }
            mTempName = name;

            // Must update system property for the cases where dumpstate finishes
            // while the user is still entering other fields (like title or
            // description)
            setBugreportNameProperty(mPid, name);
        }

       /**
         * Notifies the dialog that the bugreport has finished so it disables the {@code name}
         * field.
         * <p>Once the bugreport is finished dumpstate has already generated the final files, so
         * changing the name would have no effect.
         */
        void onBugreportFinished() {
            if (mInfoName != null) {
                mInfoName.setEnabled(false);
                mInfoName.setText(mSavedName);
            }
        }

        void cancel() {
            if (mDialog != null) {
                mDialog.cancel();
            }
        }
    }

    /**
     * Information about a bugreport process while its in progress.
     */
    private static final class BugreportInfo implements Parcelable {
        private final Context context;

        /**
         * Sequential, user-friendly id used to identify the bugreport.
         */
        final int id;

        /**
         * {@code pid} of the {@code dumpstate} process generating the bugreport.
         */
        final int pid;

        /**
         * Name of the bugreport, will be used to rename the final files.
         * <p>
         * Initial value is the bugreport filename reported by {@code dumpstate}, but user can
         * change it later to a more meaningful name.
         */
        String name;

        /**
         * User-provided, one-line summary of the bug; when set, will be used as the subject
         * of the {@link Intent#ACTION_SEND_MULTIPLE} intent.
         */
        String title;

        /**
         * User-provided, detailed description of the bugreport; when set, will be added to the body
         * of the {@link Intent#ACTION_SEND_MULTIPLE} intent.
         */
        String description;

        /**
         * Maximum progress of the bugreport generation as displayed by the UI.
         */
        int max;

        /**
         * Current progress of the bugreport generation as displayed by the UI.
         */
        int progress;

        /**
         * Maximum progress of the bugreport generation as reported by dumpstate.
         */
        int realMax;

        /**
         * Current progress of the bugreport generation as reported by dumpstate.
         */
        int realProgress;

        /**
         * Time of the last progress update.
         */
        long lastUpdate = System.currentTimeMillis();

        /**
         * Time of the last progress update when Parcel was created.
         */
        String formattedLastUpdate;

        /**
         * Path of the main bugreport file.
         */
        File bugreportFile;

        /**
         * Path of the screenshot files.
         */
        List<File> screenshotFiles = new ArrayList<>(1);

        /**
         * Whether dumpstate sent an intent informing it has finished.
         */
        boolean finished;

        /**
         * Whether the details entries have been added to the bugreport yet.
         */
        boolean addingDetailsToZip;
        boolean addedDetailsToZip;

        /**
         * Internal counter used to name screenshot files.
         */
        int screenshotCounter;

        /**
         * Descriptive text that will be shown to the user in the notification message.
         */
        String shareDescription;

        /**
         * Constructor for tracked bugreports - typically called upon receiving BUGREPORT_STARTED.
         */
        BugreportInfo(Context context, int id, int pid, String name, int max) {
            this.context = context;
            this.id = id;
            this.pid = pid;
            this.name = name;
            this.max = this.realMax = max;
        }

        /**
         * Constructor for untracked bugreports - typically called upon receiving BUGREPORT_FINISHED
         * without a previous call to BUGREPORT_STARTED.
         */
        BugreportInfo(Context context, int id) {
            this(context, id, id, null, 0);
            this.finished = true;
        }

        /**
         * Gets the name for next screenshot file.
         */
        String getPathNextScreenshot() {
            screenshotCounter ++;
            return "screenshot-" + pid + "-" + screenshotCounter + ".png";
        }

        /**
         * Saves the location of a taken screenshot so it can be sent out at the end.
         */
        void addScreenshot(File screenshot) {
            screenshotFiles.add(screenshot);
        }

        /**
         * Rename all screenshots files so that they contain the user-generated name instead of pid.
         */
        void renameScreenshots(File screenshotDir) {
            if (TextUtils.isEmpty(name)) {
                return;
            }
            final List<File> renamedFiles = new ArrayList<>(screenshotFiles.size());
            for (File oldFile : screenshotFiles) {
                final String oldName = oldFile.getName();
                final String newName = oldName.replaceFirst(Integer.toString(pid), name);
                final File newFile;
                if (!newName.equals(oldName)) {
                    final File renamedFile = new File(screenshotDir, newName);
                    Log.d(TAG, "Renaming screenshot file " + oldFile + " to " + renamedFile);
                    newFile = oldFile.renameTo(renamedFile) ? renamedFile : oldFile;
                } else {
                    Log.w(TAG, "Name didn't change: " + oldName); // Shouldn't happen.
                    newFile = oldFile;
                }
                renamedFiles.add(newFile);
            }
            screenshotFiles = renamedFiles;
        }

        String getFormattedLastUpdate() {
            if (context == null) {
                // Restored from Parcel
                return formattedLastUpdate == null ?
                        Long.toString(lastUpdate) : formattedLastUpdate;
            }
            return DateUtils.formatDateTime(context, lastUpdate,
                    DateUtils.FORMAT_SHOW_DATE | DateUtils.FORMAT_SHOW_TIME);
        }

        @Override
        public String toString() {
            final float percent = ((float) progress * 100 / max);
            final float realPercent = ((float) realProgress * 100 / realMax);

            final StringBuilder builder = new StringBuilder()
                    .append("\tid: ").append(id)
                    .append(", pid: ").append(pid)
                    .append(", name: ").append(name)
                    .append(", finished: ").append(finished)
                    .append("\n\ttitle: ").append(title)
                    .append("\n\tdescription: ");
            if (description == null) {
                builder.append("null");
            } else {
                if (TextUtils.getTrimmedLength(description) == 0) {
                    builder.append("empty ");
                }
                builder.append("(").append(description.length()).append(" chars)");
            }

            return builder
                .append("\n\tfile: ").append(bugreportFile)
                .append("\n\tscreenshots: ").append(screenshotFiles)
                .append("\n\tprogress: ").append(progress).append("/").append(max)
                .append(" (").append(percent).append(")")
                .append("\n\treal progress: ").append(realProgress).append("/").append(realMax)
                .append(" (").append(realPercent).append(")")
                .append("\n\tlast_update: ").append(getFormattedLastUpdate())
                .append("\n\taddingDetailsToZip: ").append(addingDetailsToZip)
                .append(" addedDetailsToZip: ").append(addedDetailsToZip)
                .append("\n\tshareDescription: ").append(shareDescription)
                .toString();
        }

        // Parcelable contract
        protected BugreportInfo(Parcel in) {
            context = null;
            id = in.readInt();
            pid = in.readInt();
            name = in.readString();
            title = in.readString();
            description = in.readString();
            max = in.readInt();
            progress = in.readInt();
            realMax = in.readInt();
            realProgress = in.readInt();
            lastUpdate = in.readLong();
            formattedLastUpdate = in.readString();
            bugreportFile = readFile(in);

            int screenshotSize = in.readInt();
            for (int i = 1; i <= screenshotSize; i++) {
                  screenshotFiles.add(readFile(in));
            }

            finished = in.readInt() == 1;
            screenshotCounter = in.readInt();
            shareDescription = in.readString();
        }

        @Override
        public void writeToParcel(Parcel dest, int flags) {
            dest.writeInt(id);
            dest.writeInt(pid);
            dest.writeString(name);
            dest.writeString(title);
            dest.writeString(description);
            dest.writeInt(max);
            dest.writeInt(progress);
            dest.writeInt(realMax);
            dest.writeInt(realProgress);
            dest.writeLong(lastUpdate);
            dest.writeString(getFormattedLastUpdate());
            writeFile(dest, bugreportFile);

            dest.writeInt(screenshotFiles.size());
            for (File screenshotFile : screenshotFiles) {
                writeFile(dest, screenshotFile);
            }

            dest.writeInt(finished ? 1 : 0);
            dest.writeInt(screenshotCounter);
            dest.writeString(shareDescription);
        }

        @Override
        public int describeContents() {
            return 0;
        }

        private void writeFile(Parcel dest, File file) {
            dest.writeString(file == null ? null : file.getPath());
        }

        private File readFile(Parcel in) {
            final String path = in.readString();
            return path == null ? null : new File(path);
        }

        @SuppressWarnings("unused")
        public static final Parcelable.Creator<BugreportInfo> CREATOR =
                new Parcelable.Creator<BugreportInfo>() {
            @Override
            public BugreportInfo createFromParcel(Parcel source) {
                return new BugreportInfo(source);
            }

            @Override
            public BugreportInfo[] newArray(int size) {
                return new BugreportInfo[size];
            }
        };

    }

    private final class DumpstateListener extends IDumpstateListener.Stub
        implements DeathRecipient {

        private final BugreportInfo info;
        private IDumpstateToken token;

        DumpstateListener(BugreportInfo info) {
            this.info = info;
        }

        /**
         * Connects to the {@code dumpstate} binder to receive updates.
         */
        boolean connect() {
            if (token != null) {
                Log.d(TAG, "connect(): " + info.id + " already connected");
                return true;
            }
            final IBinder service = ServiceManager.getService("dumpstate");
            if (service == null) {
                Log.d(TAG, "dumpstate service not bound yet");
                return true;
            }
            final IDumpstate dumpstate = IDumpstate.Stub.asInterface(service);
            try {
                token = dumpstate.setListener("Shell", this, /* perSectionDetails= */ false);
                if (token != null) {
                    token.asBinder().linkToDeath(this, 0);
                }
            } catch (Exception e) {
                Log.e(TAG, "Could not set dumpstate listener: " + e);
            }
            return token != null;
        }

        @Override
        public void binderDied() {
            if (!info.finished) {
                // TODO: linkToDeath() might be called BEFORE Shell received the
                // BUGREPORT_FINISHED broadcast, in which case the statements below
                // spam logcat (but are harmless).
                // The right, long-term solution is to provide an onFinished() callback
                // on IDumpstateListener and call it instead of using a broadcast.
                Log.w(TAG, "Dumpstate process died:\n" + info);
                stopProgress(info.id);
            }
            token.asBinder().unlinkToDeath(this, 0);
        }

        @Override
        public void onProgressUpdated(int progress) throws RemoteException {
            /*
             * Checks whether the progress changed in a way that should be displayed to the user:
             * - info.progress / info.max represents the displayed progress
             * - info.realProgress / info.realMax represents the real progress
             * - since the real progress can decrease, the displayed progress is only updated if it
             *   increases
             * - the displayed progress is capped at a maximum (like 99%)
             */
            info.realProgress = progress;
            final int oldPercentage = (CAPPED_MAX * info.progress) / info.max;
            int newPercentage = (CAPPED_MAX * info.realProgress) / info.realMax;
            int max = info.realMax;

            if (newPercentage > CAPPED_PROGRESS) {
                progress = newPercentage = CAPPED_PROGRESS;
                max = CAPPED_MAX;
            }

            if (newPercentage > oldPercentage) {
                if (DEBUG) {
                    if (progress != info.progress) {
                        Log.v(TAG, "Updating progress for PID " + info.pid + "(id: " + info.id
                                + ") from " + info.progress + " to " + progress);
                    }
                    if (max != info.max) {
                        Log.v(TAG, "Updating max progress for PID " + info.pid + "(id: " + info.id
                                + ") from " + info.max + " to " + max);
                    }
                }
                info.progress = progress;
                info.max = max;
                info.lastUpdate = System.currentTimeMillis();

                updateProgress(info);
            }
        }

        @Override
        public void onMaxProgressUpdated(int maxProgress) throws RemoteException {
            Log.d(TAG, "onMaxProgressUpdated: " + maxProgress);
            info.realMax = maxProgress;
        }

        @Override
        public void onSectionComplete(String title, int status, int size, int durationMs)
                throws RemoteException {
            if (DEBUG) {
                Log.v(TAG, "Title: " + title + " Status: " + status + " Size: " + size
                        + " Duration: " + durationMs + "ms");
            }
        }

        public void dump(String prefix, PrintWriter pw) {
            pw.print(prefix); pw.print("token: "); pw.println(token);
        }
    }
}